Return Policy

Return Policy

WIN TASK aims to keep plan and account information clear. Because services and digital platform access are delivered electronically, requests are reviewed according to the circumstances of each transaction.

1. Requesting a Return or Refund

If you believe a transaction was made in error or there is a genuine issue with a service or plan, contact WIN TASK support as soon as possible with your registered account details and transaction information.

2. Review Process

Support may review the account, transaction status and relevant platform records before deciding whether a request is eligible for further action.

3. Incorrect or Duplicate Transactions

If you notice a duplicate or incorrect transaction, report it promptly so the support team can review the relevant records.

4. Non-Eligible Requests

Requests based on misuse of the platform, inaccurate information, unauthorised account activity or violations of the platform terms may not be eligible.

5. Contact for Return Requests

For a return or refund-related query, please use the support details below. Include enough information for the team to identify the relevant account or transaction.